St. Hilaire, Chris.

27 powers of persuasion : simple strategies to seduce audiences & win allies / Twenty-seven powers of persuasion Chris St. Hilaire with Lynette Padwa. - 1st ed. - London : Vermilion, 2010. - xxxi, 204 p. : ill. ; 22 cm.

Includes bibliographical references (p. 199-202).

Focus on the goal -- Evaluate egos -- Soothe or sidestep other egos -- Manage opposition by giving it nothing to oppose -- Make your weakness your strength -- Find one thing to like about everyone in the room -- Use the first five minutes to make people feel safe -- Stay in the present -- Recognize their reality -- Make it about choice, fairness, and accountability -- Keep it simple -- Own the language -- Use emotional language -- Make sure everyone is invested -- Get third-party validation -- Arm your advocates -- Aim for the undecideds -- Avoid absolutes and hypotheticals -- Learn how to use silence -- Get physical -- Don't say no, say "Let's try this" -- Release bad news quickly and good news slowly -- Challenge bad ideas by challenging the details -- Play devil's advocate -- Don't change, "Adapt" -- Be your own pundit.

9780091939649

2010012523


Persuasion (Psychology)

BF637.P4 / S7 2010

153.852 / HIL