TY  - BOOK
AU  - Misteil, Sean.
TI  - The communicators pocketbook: Communication skills omnibus 
SN  - 8173141398
U1  - 658 22
PY  - 2007///
CY  - New Delhi
PB  - Research press business books
KW  - Management
N1  - Being an effective communicator is hard work, but it is the single most important part of a manager's role. Many of us think we are good at it - it's all those people who don't listen who are the problem! The Communicator's Pocketbook covers the dynamics of communication, how to be effective, likely barriers, styles of communication and technology at work. The book concludes with a series of checklists that will enable you to take stock of your communications skills and shortcomings and to put these into context at both an organisational level and a group or team level
ER  -