Contents: Part. I. Introduction. 1. An Overview. Part. II. Life Skills. 2. Attitude. 3. Emotional Intelligence. 4. Interpersonal Skills. 5. Self-Development. Part. III. Communication Skills. 6. Process of Communication. 7. Listening Skills. 8. Speaking Skills. 9. Reading Skills. 10. Writing Skills. 11. Presentation Skills. 12. Professional Writing Strategies. 13. Telephone Skills. Part. IV. Employability Skills. 14. Interview Skills. 15. Group Discussion. Part. V. Corporate Skills. 16. Leadership Qualities. 17. Negotiation Skills. 18. Time Management. 19. Stress Management. References. Index.

Soft skills refer to the overall attainment of life skills, communication skills, employability skills and corporate skills. This book is aimed to develop students’ communication skills, creativity, analytical thinking, flexibility, problem-solving ability, team-building ability and so on, so that they can fly out of colleges with self-confidence, get employed and achieve success in life.