000 | 00510nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 101010s9999 xx 000 0 und d | ||
020 | _a0007061003 | ||
082 |
_a658 _bBAC |
||
100 | _aBacalk, Robert | ||
245 | _aPerfect Perases for Customer Servece | ||
260 |
_aNew Delhi _b Tata Mcgraw Hill _c2005 |
||
300 | _a222p | ||
546 | _aEnglish | ||
650 | _aManagement | ||
999 |
_c20819 _d20819 |
||
952 |
_w2010-10-10 _p00007991 _r2011-04-20 _40 _00 _bCJC _10 _o658 BAC _d2010-10-10 _8Reference _70 _g225.00 _yREF _aCJC |